Payment Policy

At myhathaven, we strive to provide a seamless shopping experience for our customers. Please read our payment policy carefully to understand how we handle payments.

  1. Accepted Payment Methods
    We accept the following payment methods:

    • PayPal
    • Visa (processed through PayPal)
    • Mastercard (processed through PayPal)
    • American Express (processed through PayPal)
    • Discover (processed through PayPal)

  2. Payment Processing
    All payments are processed securely through PayPal. When you choose to pay via PayPal, you will be redirected to the PayPal website to complete your transaction. You do not need a PayPal account to make a payment using a credit or debit card.

  3. Payment Confirmation
    Once your payment has been successfully processed, you will receive a confirmation email from PayPal as well as a confirmation from myhathaven regarding your order. Please ensure that the email address you provide during checkout is accurate.

  4. Order Cancellation
    If you wish to cancel your order after payment has been made, please contact our customer support team at support@myhathaven.com as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, it cannot be canceled.

  5. Refunds
    In the event that you need to return a product, please refer to our Return Policy. Refunds will be processed within 7 days(business days). The refund will be issued to your original payment account within 5 business days.

  6. Security
    We take the security of your payment information seriously. All transactions are encrypted and processed through secure servers. We do not store your credit card information on our servers.

  7. Contact Us
    If you have any questions or concerns regarding our payment policy, please feel free to contact us at support@myhathaven.com.

Thank you for choosing myhathaven!