Shipping Info
- Free Shipping On Orders Over US$99
- Receiving Time = Handling Time + Shipping Time
US Shipping Delays Notice:
Due to increased customs tariffs and elevated logistics costs, orders on our US site may experience extended processing and shipping times. The tracking information for your order may start updating after 15-21 days.It is expected to be delivered within 25 days.
Due to increased customs tariffs and elevated logistics costs, orders on our US site may experience extended processing and shipping times. The tracking information for your order may start updating after 15-21 days.It is expected to be delivered within 25 days.
We appreciate your patience as we work to ensure timely delivery amidst these challenges. For urgent inquiries, please contact our support team at support@myhathaven.com.
Please note: Opening a PayPal Case, dispute, or chargeback will extend refund processing time up to 180 days. Contact email support for immediate assistance. All emails will be replied to by our support team within 24–72 hours.
| Country | Handling Time | Shipping Time | Costs |
| US | 3-30 Business days | 10-45 Business Days | $9.99 - order<$99 Free - order ≧ $99 |
| GB/CA/AUS/DE/FR | 3-7 Business days | 10-20 Business Days |
$9.99 - order<$99 Free - order ≧ $99 |
| IT/ES/NL/CH/SE/BE/AT | 3-7 Business days | 10-20 Business Days | $9.99 - order<$99 Free - order ≧ $99 |